FAQs
Orders less than $60 cost $5.95 for shipping. Please note that the cost of shipping is non-refundable.
International Orders: International customers are responsible for any additional customs fees that incur with your country's policies.
When you make a purchase, we immediately send your order to the fulfillment center to be processed. Processing an order includes picking, packing and shipping an order. An order is processed and shipped within 2-7 business days. As soon as your item(s) are shipped, you'll receive an email from us with tracking information.
USA Orders: Orders are usually delivered within 20 business days. However, when there is a rare case of an extremely high volume of orders, delivery may take up to 25 business days to be received.
International orders: Orders are usually delivered within 17 business days. However, when there is a rare case of an extremely high volume of orders, delivery may take up to 30 business days to be received.
Orders are not shipped on the weekends or holidays. We do not offer store credit refunds while a product is in transit as it is already on the way to you.
Once your package has been confirmed as delivered by USPS, we have fulfilled your order. My Little Cool Kid is not responsible for packages stolen from your porch or mailbox once your tracking number is confirmed as being delivered by USPS.
If we were to cancel an order after 12 hours, you would receive a refund AND still receive the order. Therefore, orders may not be canceled after 12 hours. However, items MAY BE RETURNED according to our Return Policy. You can find our Return Policy at the bottom of our website.
** PLEASE MAKE SURE YOU CORRECTLY INPUT YOUR EMAIL ADDRESS** Every customer receives notifications via e-mail and text (if option is checked) when the order is: - Confirmed - Shipped - Out for delivery - Delivered
Tracking numbers are also provided. This is to ensure that orders do not go missing. As we stated: If we are not contacted within 7 days of the item being delivered we will assume everything is fine.